Refund policy
We want you to love your purchase from Amconic. If you're not completely satisfied, we're here to help.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition
- All original packaging and tags must be included
Non-returnable items
- Items that have been used or damaged after delivery
- Items not in original condition
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no extra cost.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within 10 business days. If more than 15 business days have passed since we’ve approved your return, please contact us at amran.hossain.cuet@gmail.com.