Shipping policy
Thank you for shopping with Amconic. We are committed to delivering your order quickly and securely.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped on weekends or public holidays.
Shipping Time
Estimated delivery times:
- Australia: 3–8 business days
- International: 7–15 business days
Please note that delivery times may vary depending on your location and external factors such as courier delays.
Shipping Costs
- Shipping costs are calculated at checkout
- We may offer free shipping on selected promotions or orders over a certain amount
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.
Delays
While we aim to deliver within the estimated timeframe, delays may occur due to factors beyond our control (e.g., courier issues, weather, customs). We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Amconic is not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue, please contact the shipping carrier directly.
Damaged Items
If your order arrives damaged, please contact us within 48 hours with photos of the item and packaging. We will resolve the issue as quickly as possible.